MEETINGS

THE FIRST MEETING: TO FORM A TENANTS AND RESIDENTS ASSOCIATION, CONTACT THE CAMDEN FEDERATION OF TENANTS AND RESIDENTS ASSOCIATION, AND THEY WILL HELP YOU SET UP THE FIRST MEETING (ASK THEM TO CHAIR AND TAKE MINUTES FOR THE FIRST MEETING, AS WELL).

AFTER THE FIRST MEETING:

It's very easy to have the first few meetings for your Association; it's harder to keep up the enthusiasm  after that because there's a lot of work involved for some people when you have a meeting and no work at all for others.

As a TRA, you should have at least four annual meetings a year, one of which will be your Annual  General Meeting, where you elect the new Executive for the coming year. If you have  many more, people might get tired of coming to meetings; if you have less, people will feel they're not involved. Every meeting should start exactly at the time the notice said it was going to start and shouldn't go on any longer than 90 minutes (the shorter the better).The minutes of the meeting should be no longer than two pages.

Your meetings should take place in:
1. Autumn
2. mid-January
3. mid-to-late March
4. Summer

how to plan a meeting

things to discuss at your meetings

how to get people to turn up to a meeting

how to get people involved in committees

how to plan an AGM

what to do after a meeting


WHAT TO DO BEFORE THE MEETING:

TWO WEEKS BEFORE THE MEETING:

The Executive  (co-Chairs, Treasurer, Secretary) all meet to decide on the date of the  general TRA meeting. For this meeting the Secretary should bring copies of the Minutes of the last meeting (with the communal amendments). This is a very short meeting to discuss if there are any guests from the Council to be invited and to also discuss any problems which might come up at the meeting.

The Executive together decides on the Agenda  for the coming general TRA meeting. An agenda is just a list of what is going to be discussed at the meeting, and this list should be written down by the Secretary at this meeting and a copy given to the co-chairs, so that everyone knows what is going to be discussed, and in what order it should be discussed at the TRA general meeting.

A General Agenda

THE SECRETARY:

1. Two weeks before the meeting
: Post a notice of the meeting (where, what time, if there are any special things to be discussed, if there are any special guests) on the communal notice board and in the lift. so everyone knows about the meeting.

2.One week before the meeting
: Post a copy of the minutes of the last meeting on the communal notice board at least a week before the meeting, to give everyone a chance to read the minutes before they come to the meeting.

3. Two days before the meeting
: Make  as many copies of the notice (and possibly the agenda)  as there are flats and post them through everyone's door, so everyone knows about the meeting. Don't run off the copies using your printer - make one copy, and then photocopy the rest (the Fitzrovia Neighbourhood Centre and the Camden Federation of Tenants and Residents Association provide free photocopying facilities) or use  somewhere like Mailboxes Etc on Store Street if you want good cheap photocopies without having to go too far to get them.

4. After the meeting: Take down  all the notices immediately, after you leave the meeting.

_____________________________________________

An AGENDA for a general TRA Meeting:

MINUTES OF THE ______TENANTS AND RESIDENTS ASSOCIATION

DATE:
TIME:
PLACE:

NAME OF SECRETARY TAKING MINUTES:

LIST OF PEOPLE PRESENT AT MEETING:

LIST OF PEOPLE WHO HAVE SENT THEIR APOLOGIES:

ADOPTION OF THE MINUTES OF THE LAST MEETING:

ANY BUSINESS ARISING FROM THE LAST MEETING:

MAINTENANCE OF COMMUNAL AREAS REPORT:

LIFT REPORT:

TREASURER'S REPORT (IF NEEDED):

SPECIAL INTEREST COMMITTEES
(for example, Garden, Heritage, Noise, Social Events, Arts Grants, Health Club, Service Charges, Lease-holders, Tenants, etc)

ANY NEW BUSINESS:

GUEST SPEAKER (IF ANY)

CLOSE OF MEETING

SOCIAL EVENING

_______________________________________________



You must have an Annual General Meeting (an AGM) where you elect the new Executive for the coming year. This meeting has to take place on or before the date you first became a TRA (so if your Association started in autumn, it will be in autumn). Because the Council bids are set up around the tax year, which ends the last day of March, it's probably most useful to have your AGM in either the summer or the autumn, so that the new Executive can use the winter and spring meetings to discuss bids for the Council, rather than using them for the AGM.

There are two things you must have to make your AGM legal:

1. You must have an independent observer for your AGM meeting; invite someone from the Camden Federation of Tenants and Residents Association to this, and ask them to Chair and to take Minutes for this meeting. AGMs should be as short as possible, with a social evening following.

2. You must be quorate (which means you must have the minimum number of flats represented  to make a quorum, which you find written in your constitution). In our case, for our building with 36 flats, we decided that 8 flats (with one vote to a flat) makes a quorum, so you have to have at least 8 people from 8 different flats, to make the election of the new Executive legal.



The Four General Meetings for your Association:

1. Have an autumn meeting. This is one of the best times to have an Annual General Meeting. If it is your AGM, you have to be quorate. If it isn't your AGM, it doesn't matter how many or few turn up.

Keep in mind, though, that if not many people turn up, either you are living in paradise or you should be very concerned.

If you're not living in paradise, how to convince people to come to your meeting.


2. Have a meeting in January to consider whether you want to bid for the District Monitoring Committee's big bids (up to £10,000) and little bids (up to £1,000) for structural improvements on your building. If you decide things should be bid for, you then have a couple of months to do some research into whatever the project will be (Camden is quite willing to give you whatever you bid for, so be careful. consider noise problems created by hard surfaces like asphalt, for instance, before you ask to have the asphalt resurfaced; there may be a better solution to the problem. This meeting is about identifying the problems and deciding in which priority they should be addressed. Decide who is going to research each problem, so they can bring their research to the next meeting.

3. Have another meeting in late March or early April, so that you can re-consider and submit your DMC bid. If you are going to submit a DMC bid, this meeting should be quorate as well (or you have to do a door to door survey,) to be sure that a quorate number of people know what your bids are, and a majority of them approve. This is important because lease-holders are responsible for  providing part of the money if you are granted a DMC bid.

 At this meeting you have a chance to reconsider your priorities and decide what the solutions should be to the problems ; your secretary will also be able to come up with a written draft of the bid that everyone agrees on at that meeting. (Once you have decided on the bid, the Secretary can send it to the DMC by letter or e-mail, co-signed by both chairs).  It's important to have the time between the January and March meeting to research possible solutions to your problems.  

Also, be aware that if there are any external noise problems for your building, you should be discussing them and possible solutions at this meeting and at the summer meeting.

4. Have a summer meeting/social event. Use this to discuss the results of any bid from this year (were you successful? what should you be thinking about as bids for next year? Are there any other grants you could apply for (Community Chest, for instance, or arts grants). You will also be discussing noise problems, if any, at this meeting.



Committees
How to get people involved in your TRA

Try to get everyone involved in something after they leave a general meeting (even if it's just getting them to post the notice of the next meeting through everyone's door). If they have a special interest, have them join  or form a committee about that interest (make the people who are concerned about noise part of the noise committee; make the people concerned about maintenance part of the maintenance committee; make the people who are interested in heritage part of the heritage committee).

Where  TRA's are concerned, where one or more are gathered together, you can have a committee. A committee can be any number of people from one upwards and whomever wants to be part of a certain committee  should be made welcome. Committees should, when they wish, be able to engage in their own correspondence with the Counsel about their committee's concerns (or, if they don't wish to do this, or they need some extra clout, then they should draft the letter, which one of them will sign, with one of the co-chairs).  Any formal exchange with the Council should be co-signed by one of your chairs, and a copy provided for the Archives.

Camden Council representatives will tell you they don't want to deal with too many people and try to make your co-chairs do all the work.  This is nonsense. They get paid to deal with people, and if your committee has right and justice on its side, Camden Council will have to address the committee's concerns -- eventually.

Always remember: the floor you get the Council to clean may not just be your own; if you can get your communal floors cleaned properly and sealed properly four times a year, you can tell other TRA's what you've done and how you've done it, so they can get their communal floors cleaned and sealed as well. The Executive is there to speak for those who cannot speak for themselves; you must consider all residents of Camden Council buildings, not just your own.



Why People Don't Come To Meetings:

If you find the only people who turn up are the Executive (or sometimes not even all of them) you have a serious problem.

--It may be that people feel you've been having too many meetings,  or the meetings are too long or the meetings are at the wrong time or on the wrong day of the week. If this isn't the problem:

-- It may be that the place of the meeting is unsuitable, either physically  unsuitable for some people (not accessible for elderly or disabled people) or psychologically unsuitable. Try to have your meetings within your own building, whenever possible, to save time travelling. Also, try to have the meetings in different flats, so that it isn't always in the same place (with ground floor flats being given a priority, because they are the easiest  to get to for disabled people). If this isn't the problem:

-- It may be you're not making the meetings interesting enough, so people can't see why they should come. Either your priorities are wrong, or you can interest more people by inviting a member of the Council or  a Ward Counsellor to discuss  your common concerns. If this isn't the problem:

---It may be  that you're not making people  feel they are welcome at the meetings. You have a responsibility to make TRA meetings accessible and friendly. Try to have a 'buddy system' where you agree to come with one person to the meeting and also have another you have spoken to whom you know will come (these could be committee members). remember that you can build Jerusalem and have fun too. once the notice of the meeting is up, ask people specifically if they are coming to the meeting whenever you meet them and explain to them why they should come. Time is precious - if you can't think of any good reason for people to come - don't hold the meeting - have a social gathering instead.

Everyone should be allowed to voice their concerns  in a meeting -- ONCE. After that, if they repeat themselves, have them donate 10p a time to the WHINGE BOX, and you can use the small change collected for petty cash or to fund plants for the building. It doesn't matter whether people pay up or not - it will make everyone listen more closely and choose their words more carefully.



Who Does What at a Meeting


CHAIR OF THE MEETING. This person is just a traffic cop - responsible for who says what in which order. The CHAIR is important, because this person tells people politely but firmly when they are not speaking to the topic. The CHAIR is responsible for the meeting starting and stopping on time, as well as allowing people enough time to speak, without allowing them so much time that others aren't allowed to speak as well. The CHAIR OF THE MEETING can  be either Co-Chair from the Executive, or anyone else they would like to appoint, if there is a particular issue they both want to discuss in the meeting (traditionally, the CHAIR OF THE MEETING doesn't speak to the issues raised in the meeting).

You don't need to be very formal, but the CHAIR OF THE MEETING must have a copy of the Agenda for the meeting (which is given to the CHAIR by the Secretary before the meeting) and make people stick to it. When people want to speak, they raise their hands, and do not speak unless the CHAIR gives them permission to speak.

NAME GATHERER. There should be a person responsible for gathering the list of the names of the people present at the meeting. This can either be the Secretary, or someone who has volunteered to do this job. It is important that the Secretary have the whole list of people who have attended the meeting including late-comers (with their correct spelling of their names and their flat number) since it will be needed for writing up the minutes of the meeting. This is usually either the archivist or the person hosting the meeting in their flat.

ARCHIVIST. It is simpler for the Secretary if someone also tapes the meeting, so that the Secretary doesn't have to rely on memory to create the minutes. This person should be responsible for providing the 90 minute tape, and the tape machine, and be responsible for turning the machine on, turning the tape over, and giving the tape, properly titled, to the Secretary immediately after the meeting to help with the writing of the minutes.

SECRETARY. The Secretary (or someone who has volunteered to be Secretary) is responsible for taking minutes of the meeting. The rough draft of the minutes is either handwritten at the meeting (or typed, using a laptop).  Most things are just discussed at meetings, without coming to any proposals which need a vote. These discussions can be summed up in the Secretary's own words.

 It is important to note the names of people volunteering to do specific things.

It is important, if there is a proposal  which is voted on at the meeting, that the Secretary have in writing:

a .the written proposal (either read the proposal back to the person who has proposed it, before you have the vote, or have the person making the proposal write it down and hand it to the Secretary).

b.  the name of the person making the proposal

c .the name of the person who seconded the proposal

d .the outcome of the vote (yeahs, nays, abstentions)



The Secretary should, within a week of the meeting, have a copy of the minutes typed up or written up and posted on the Communal Notice Board, so that anyone can make corrections (spelling errors, grammatical errors) or amendments to the minutes (for the times when the Secretary gets the whole thing completely wrong). This allows people who haven't attended the meeting to see immediately what was discussed. After two weeks, the Secretary should take down the Minutes from the Notice Board and put them in the binder, type up the amended minutes and put that in the binder as well (under MINUTES, so you can find them again for the next meeting).

MISSING MEMBERS. The Co-chairs of the Executive are responsible for everything. Any time a member of the Executive or a Committee isn't available and a report must be given, the Co-Chairs are responsible for giving that report or presenting the missing member's written report.

What to do after the meeting

Stay for the social event, if you can. More problems are discussed informally than formally.

Have the Secretary take down all the notices of the meeting immediately after the meeting.

Post the minutes on the communal notice board as quickly as possible.

Two weeks after the meeting the Secretary should have taken down the minutes and placed the copy (with corrections and amendments) in a TRA binder.

There should be an informal follow-up by the co-chairs, to see if the people who volunteered to do things have done them, or if they will have to be done by the co-chairs or another volunteer.